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Worldwide shipping

We are based in Peru but we ship worldwide! (Except Russia and Belarus).

Take comfort in knowing that your package will make it around the world safely and quickly.

We have happy customers from the USA, Canada, Japan, China, Australia, France, South Korea, Kuwait and of course Peru.

We offer several types of delivery services worldwide. Our main partners for worldwide shipping are DHL, UPS, DPD, and other major airlines for bulkier orders.

Shipping costs:

We understand that shipping costs can be a significant factor in the purchasing decision, and we want to make it as easy and affordable as possible for our customers to receive their orders.

We are excited to announce that we have formed partnerships with shipping companies to offer our customers exclusive discounts on their orders. These partnerships allow us to provide our valued customers with even more value and savings.

Shipping costs will vary depending on where you are based. Here is a simple explanation on how we handle shipping in Future Orders (please contact us for immediate orders):

  • United States accounts:
    The prices are “Landed” at Seattle – WA. We will charge shipping separately the shipping cost from our Seattle warehouse to your delivery address. We use UPS or FedEx Ground shipping services.
  • European Union accounts:
    The prices are “Landed” at Bordeaux – France. We will charge shipping separately the shipping cost from our Bordeaux warehouse to your delivery address. We use DPD or DHL shipping services.
  • Rest of the world accounts:
    The prices do not include shipping expenses. We will charge shipping separately the shipping cost from Peru to your delivery address. We use DHL or UPS shipping services.

Customs duties (only for Rest of the World accounts):

Customs duties are taxes imposed on goods imported into a country. These taxes are typically based on the value of the goods and the type of product being imported. The purpose of customs duties is primarily to protect local economies.

It's important to note that customs duties vary by country and by the specific product being imported (most of our products HTS code is 6111.20), so it's a good idea to research the specific regulations and fees that may apply. Additionally, it's also important to consider that customs duties and taxes are the responsibility of the customer and not the seller.

The good news is that the following countries will benefit from a Free Trade Agreement, and will not pay customs duties upon the arrival of the Red Caribou package:

Australia, Brazil, Brunei, Canada, Chile, China, Colombia, Costa Rica, European Union and European Economic Area (Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden), Iceland, Japan, Liechtenstein, Malaysia, Mexico, New Zealand, Norway, Panama, Paraguay, Singapore, South Korea, Thailand, United Kingdom, United States, Uruguay and Vietnam.

If you need to pay Customs Duties, consider it as part of the cost of the product, since there is usually no drawback or reimbursement.

Import Taxes (VAT, GST, HST and others):

Import taxes are taxes charged on goods laced on goods being imported. The primary purpose of taxes is revenue generation for the government. When importing to countries that have VAT (GST or HST), this tax forms a portion of the total charges that must be paid on the imported shipment.

However, the VAT paid on the import of goods is considered Input VAT (VAT applied to company purchases of goods by your business) and not as part of the cost of your product.

It is important to note that Input VAT and Output VAT (VAT that your company charges to its customers on sales of goods) cancel each other out in your VAT return. So, your VAT paid to the tax authorities will be the difference between these two.

Import Expenses (Customs Clearance – Customs Brokerage):

A customs broker is a licensed professional who represents importers in their dealings with customs agencies.

In certain countries, all imports above a certain amount (de minims value) require to be processes trough a custom broker, thus, some charges will apply.

If your package is shipped by DHL or UPS, usually they act as Customs Brokers, and charge a fee. If it is shipped as cargo by specific airline, you will need to appoint a Customs Broker.

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